Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Response Guarantee

  • Our technical assistance team is available 24x7 to respond to all of your assistance questions. Each ticket you send to us shall be addressed within no more than sixty minutes. If your problem calls for assistance from one of our administrators, we are going to address the ticket to the person on shift and will inform you that the situation is being taken care of.

  • Top quality support service
  • Top–quality Tech Help Service

  • We are working for you night and day to supply advices and technical support and to help you with any issue that you may encounter when administering your virtual server. We can support all installed in advance packages, plus your OS, server management panel (dependent upon the VPS type) and the Site Control Panel made entirely by our company.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Site Control Panel that is provided at zero cost with your VPS offers an internal collection of articles. There’s a variety of detailed how–to content articles and a selection of step by step video training materials that present all the fundamental website administration jobs. You can gain access to them by pressing the Help or Video keys in the right part of each Control Panel section.