1 hour ticket response
Timely support is our major duty and that is why we’ve got a team of experienced customer service technicians who are ready to offer a fast reply to any question that you could possibly have. Simply open your customer support ticket from the Site Control Panel and we’ll respond within one hour at the latest. In fact, we strive hard and aim for a twenty–minute tech support ticket response time.
A Topflight Tech Support Service
We’ve got a team of web hosting support experts who will be happy to answer all your queries anytime you are in need of support. The vast majority of our help desk staff representatives have several years of experience in the shared hosting plans sector, so you can constantly depend on quick and in–depth answers to your concerns.
An Easy–to–Browse Help Center
To help you find a quick hint on how you can use a specific service, we have incorporated a truly user–friendly Help section in our Site Control Panel. You can search through an extensive selection of web hosting account administration articles and website administration articles, take a glimpse at our F.A.Q. archive or check out our step–by–step video tutorials.
