Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • The Help Center section incorporated into your Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at fixing any common issue that you could possibly stumble upon, they are contributed by our support team of seasoned technicians.

  • Top quality support service
  • Instructional Videos

  • If you want to watch how an action is accomplished or how a problem is solved, rather than just reading about it, then examine our compilation of how–to video tutorials. They cover a lot of different issues and will help you swiftly find your way around the Site Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a round–the–clock customer support service and a one–hour support ticket response guarantee. Our qualified tech support engineers will be available night and day to attend to your enquiries and to settle any issue that you might possibly encounter. Just open a ticket from the Help Center section and we’ll respond back to you in a jiffy.