Installation and Troubleshooting
Discover more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Apart from having more resources, a reason why you may get your own web server and use it instead of a shared web hosting plan is the fact that you could install and run a wide variety of software. With a shared account, you can use programs, that don't need root access and aren't installed server-side, so when you require certain software for your Internet sites, you cannot install it on a shared server. This is not the case with a hosting server of your own where you can install anything you want. The downside is that you may not have much experience and taking care of your own hosting server is more difficult that managing a shared web hosting account where the provider takes care of most things. This is the reason why we offer another service for our server packages called Installation & Troubleshooting and you may make use of it any time that you face any issues with the management of your server.
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Installation and Troubleshooting in VPS Servers
The upgrade features 60 minutes of custom work on your hosting server, so in the event that you get any one of our
VPS servers packages, you could take advantage of this service and have our admins perform different tasks that you are unable to do yourself or you just have no time. They're able to install and set up any piece of third-party software for you in case the installation is complicated or they can troubleshoot any program that doesn't operate efficiently for some reason. You can add the upgrade to your plan as frequently as you desire depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you can see how many minutes are left in your billing Control Panel. Our Managed Services upgrade provides thirty minutes of custom work on your server as well, but if you require more than that, you could always add the Installation & Troubleshooting upgrade with several clicks through the billing area.
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Installation and Troubleshooting in Dedicated Servers
If you require our upgrade for any reason, you can add it to your
dedicated server with a couple of clicks through your billing Control Panel or if you will need some custom work on the machine the instant it's put in place, you can obtain the upgrade during the signup procedure and let us know what exactly you need to be performed, so everything shall be ready once your web server is functioning. Sixty minutes of custom work are added to your account each and every time you get the upgrade, so you can take full advantage of this service as often as you require. If some task requires less time to be carried out, you will not lose the remaining minutes and they will be available for future tasks. Our upgrade will enable you to focus on building and promoting your websites without spending time on maintaining the dedicated hosting server or the software set up on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 min it comes with are not enough to perform all tasks that you need.