Website Migration
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Q: Why do I have to transfer my site? What does website migration consist of?
A: If your present hosting provider can no longer satisfy the demands of your website, or if you face continual downtime, or if you have to wait for hours for the client care team to reply back to you, it might be a good idea to switch your web hosting provider, i.e. to migrate all the files for your sites together with your databases from your present provider to your future provider. At WebHost Premium, we are aware that this can be difficult & time–consuming. That is the reason why we will perform all that for you for free!Our practiced technical team will move your site content from your current hosting provider to us. Our techs have got a lot of experience migrating websites and can take care of anything – from a normal WordPress–driven weblog or Joomla™ website, to an extremely elaborate, custom–built application.
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Q: Just how long will it take for my site to be migrated to your platform?
A: We strive to carry out all website migrations as quickly as possible. Still, we do not have a set time frame for website migrations. There are different aspects that you need to consider – the actual size of your site and the workload of our web site migration team, etc. We constantly strive to carry out each migration in less than 48 hours. With smaller websites, our team usually manages to finish in less than 24 hours.
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Q: My privacy is essential for me. What info do you require?
A: We do not collect any personal data. We’ll need, though, the login information for your old web hosting account as well as the name of the website that you’d like to migrate.
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Q: The login details for my hosting account are sensitive. How can I trust you?
A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a client. We are dedicated to safeguarding the security of the private data collected from the customers. To do so, we use technical security measures so as to avoid the loss, the misuse, the alteration or the unlawful leakage of the private information under our control. The safety measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the data that we acquire on the Internet. When we request clients to present financial info (such as a debit card number), this info is encoded using the SSL (Secure Sockets Layer) encryption method.
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Q: Will my website be offline during the migration?
A: No. Your website will continue to be visible online during the migration. As soon as everything is done on our end, we will inform you so that you can preview it and check for any problems. If everything’s alright, all you will have to do is update your domain name’s DNS settings.
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Q: Will my old web hosting provider discover that I’m leaving them?
A: Nah. We’ll never get in touch with your web hosting provider about anything at all. They will not be aware of the website transfer either.
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Q: Which hosting providers can you migrate data from?
A: We can transfer your website from any web hosting provider or any Linux–driven web hosting platform on condition that we can gain access to the Control Panel and there is FTP access available.The only sites that we’re unable to transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.